At Dario Journeys, we are committed to delivering your orders safely and efficiently. Please review our shipping policy below to understand how we handle order processing, shipping methods, and other important details.
Order Processing
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All orders are processed within 1-2 business days after confirmation.
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Orders placed on weekends or holidays will be processed on the next business day.
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You will receive a confirmation email with tracking details once your order has been shipped.
Shipping Methods
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We offer standard and expedited shipping options, depending on your location.
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Shipping partners may vary based on the destination to ensure the best service.
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Tracking details will be provided for all shipped orders.
International Shipping
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Dario Journeys ships worldwide.
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International shipments may be subject to customs duties, taxes, or import fees, which are the responsibility of the recipient.
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Customs processing times may vary by country.
Order Tracking
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Once your order is shipped, you will receive a tracking number via email.
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You can use this tracking number to monitor the status of your delivery.
Lost or Stolen Packages
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If your order is marked as delivered but not received, please contact our support team at [[email protected]] within 48 hours of the delivery notification.
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We will work with the shipping carrier to resolve the issue, but we are not responsible for lost or stolen packages after they are marked as delivered.
Shipping Restrictions
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Some locations may have shipping restrictions due to local regulations or carrier limitations.
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If your shipping address is in a restricted area, we will notify you and provide alternative solutions.
For any questions or concerns regarding shipping, please contact us at [email protected].